H&H Sales, an agile sales team representing various Principals, faced significant workflow bottlenecks with their outdated QuoteTrack system. To eliminate these hurdles, we dove deep into understanding their daily operations.
H&H Sales, established in 1986, connects manufacturers with OEM and distribution markets. Based in Davenport, Iowa, they offer expert product solutions and rapid response through their field offices.
We asked: "How do you use this tool?" "Where are the biggest frustrations?" "What structural limitations are slowing you down?" The Terrostar team then analyzed these direct insights and designed and implemented a solution that directly addressed these pain points, effectively streamlining their quoting process.